MachForm Community Forums » MachForm 4

1. heatherpeel
   Member

   Hi. I've installed Machform 4.7 and have tested the form and since have added an upload field. I can successfully submit a 200kb attachment, but anything larger than that comes back with 'unknown error'. I don't see anything in my server logs.

   Form available at: http://peakprofessionals.ca/offers/view.php?id=10220

   Here are my settings:
   Upload Options
   Limit file upload type checked. Block: php,php3,php4,php5,phtml,exe,pl,cgi,html,htm,js,doc, jpg,jpeg,gif,png,rtf

   Send File as Email Attachment checked
   Enable Advanced Uploader checked

   Advanced Uploader Options:
   Automatically Upload FIles checked
   Allow Multiple File Upload checked limit to 2 files
   Limit File Size checked limit to 20MB

   PHP Version 5.5.27 / MySQL 5.6.28
   I've checked my system and it allows for max upload of 80M

   Could you help me figure out how to troubleshoot this?

   Posted 9 years ago #

2. williamansley
   Member

   I think your best bet is too contact Appnitro directly. While the Appnitro staff monitor this forum periodically and do respond to support questions here, sometimes they are too busy to check in for a while. You can email them at the address below:

   customer.service@appnitro.com

   Or use their contact form:

   http://www.appnitro.com/contact

   Posted 9 years ago #

3. heatherpeel
   Member

   Thanks. After going through a number of forum posts and trying to troubleshoot I found a post that mentioned updating your php.ini file to the following. Adding this worked;

   max_execution_time = 599
   max_input_time = 599
   upload_max_filesize = 20M
   post_max_size = 20M

   Posted 9 years ago #

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