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Submission Review page is plain text


  1. Al
    Member

    My Review page is very difficult to read because all the elements are present in plain text (even if they left the element blank) and there are no fancy shaded lines to break up every other element to give it an easier to read elegant look. However when I go to print the form from email it looks absolutely beautiful and easy to read. How can I get the review page to look like the printed version?

    Posted 13 years ago #
  2. yuniar

    the review page should have the same styling as the one on the email. Can you let us know the link to your form? We'll check it.


    MachForm Founder

    Posted 13 years ago #
  3. Al
    Member

  4. Al
    Member

    Oh no. Now it seems that customers are getting error messages after submitting the order. I just created a new form (with a link on the original form pointing to it) so that might have had something to do with it. Here is the error:

    Warning: fsockopen() [function.fsockopen]: unable to connect to relay-hosting.secureserver.net:25 in /home/content/p/o/e/poetsstudy/html/orderform/lib/class.smtp.php on line 105
    Error sending email: SMTP Error: Could not connect to SMTP host.
    Warning: fsockopen() [function.fsockopen]: unable to connect to relay-hosting.secureserver.net:25 in /home/content/p/o/e/poetsstudy/html/orderform/lib/class.smtp.php on line 105
    Error sending email: SMTP Error: Could not connect to SMTP host.
    Warning: Cannot modify header information - headers already sent by (output started at /home/content/p/o/e/poetsstudy/html/orderform/lib/class.smtp.php:105) in /home/content/p/o/e/poetsstudy/html/orderform/confirm.php on line 38

    Posted 13 years ago #
  5. AMurray
    Pro Member

    It seems the email settings (for sending the email to the customer) are incorrect.

    Check the information in this section of your config.php (in my config.php it is around line 40)

    /** SMTP settings **/
    /** Don't modify it unless you know you are using SMTP **/
    define('USE_SMTP',false); //set this to 'true' to use SMTP

    define('SMTP_HOST','localhost');
    define('SMTP_PORT',XX);
    define('SMTP_AUTH',false); //if your SMTP require authentification, set this to 'true'
    define('SMTP_USERNAME','YOUR_SMTP_USERNAME');
    define('SMTP_PASSWORD','YOUR_SMTP_PASSWORD');
    define('SMTP_SECURE',false); //set this to 'true' if your server is using secure SMTP (TLS/SSL)

    Port 25 may be incorrect as your host may use another port number

    Posted 13 years ago #
  6. Al
    Member

    I changed to port 80 and also tried 3535 with no luck. Not sure why this is happening. It has been working just fine lately. I created a new form and accidentally clicked on captcha then an error came up that I needed to install it so I went back and unchecked the captcha option.

    I then tried to switch it back to port 25 and now it works sometimes. I'll have to check that out later for consistency.

    Now back to the original problem with the review page looking plain and boring compared to the emails? Any ideas?

    Posted 13 years ago #
  7. Al
    Member

    It seems that I've found a possible error. On some computers I have to hit the refresh/reload button in order for the Review page to show in HTML style with every other line shaded. On a couple computers though the refresh did not work at all. I am using Firefox and Safari, but I don't think it's a browser specific problem because on two computers I have the same version of Firefox and one refresh worked and the other didn't.

    Posted 13 years ago #
  8. yuniar

    Try to add this CSS code into your form's CSS file:

    /** Form Review **/
    #machform_review_table tbody tr:hover
    {
    	background-color: #FFF7C0;
    }
    .alt{
    	background: #efefef;
    }
    #machform_review_table td
    {
    	text-align: left;
    	border-bottom:1px solid #DEDEDE;
    	padding:5px 10px;
    }

    put them at the bottom. And then delete your browsers cache to reload the CSS file.

    Regarding the error message you got, it seems your server was having connection problem to the SMTP server. Are you on GoDaddy? They seems to have some problem with their SMTP server. We received similar reports from people which hosted there.

    You might want to contact them for this issue.


    MachForm Founder

    Posted 13 years ago #

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