MachForm Community Forums » MachForm 3

1. clctv
   Member

   Hello,

   I'm using Stripe from and having an issue when it goes to the person submitting there card info and submitting their shipping address. First I selected in Machform to just "ask for shipping address". When I do this just the check box comes up that says "My shipping address is the same as my billing address." So the person has to know to uncheck that to bring up the form to input their shipping address. Which is confusing because I never asked for their billing address.

   The other problem is the shipping address doesn't fully appear on my webpage. It gets cut-off after the second line and does not allow you to fill out the rest of the form or submit. As a test I added billing address and that appears fine. It's just the shipping address. Please help. Thank you!

   Posted 11 years ago #
2. 

   yuniar

   Thank you for this. I think you've just found a bug with the shipping address.
   When you enable shipping address and doesn't have billing address, then the shipping address should be displayed without requiring the user to uncheck the checkbox.

   Please contact us directly and we'll send you the fix for this.
   http://www.appnitro.com/contact

   ---

   MachForm Founder

   Posted 11 years ago #

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