MachForm Community Forums » MachForm 2

1. jamesmccarthy
   Member

   About two weeks ago I stopped receiving Emails when a user submits a form. I have two forms , and it is the same for both. I have made no change to either form. Both worked fine up to that point.

   Posted 13 years ago #
2. 

   yuniar

   Most likely, the PHP mail function on your server is no longer running properly. I suggest to contact your hosting tech support and let them know regarding this, since this is server issue.

   Alternatively, you can try configuring your MachForm to use SMTP server.
   Simply edit the config.php file and put your SMTP server details there.

   ---

   MachForm Founder

   Posted 13 years ago #

3. jamesmccarthy
   Member

   I would like to edit the config.php. What exactly do i have to change? I see the following statement
   define('USE_SMTP',false); //set this to 'true' to use SMTP
   and I can chznge False to True. But, what else has to be changed?

   Posted 13 years ago #
4. 

   yuniar

   Below that setting, there are few other settings which started with "SMTP_"
   Simply edit them with the SMTP information provided by your hosting.

   ---

   MachForm Founder

   Posted 13 years ago #

5. jamesmccarthy
   Member

   OK. I went back to my provider and he changed the SMTP server. But, it still does not send me Emails. Now the current SMTP settings are:

   /** SMTP settings **/
   /** Don't modify it unless you know you are using SMTP **/
   define('USE_SMTP',true); //set this to 'true' to use SMTP

   define('SMTP_HOST','smtp.ipage.com');
   define('SMTP_PORT',25);
   define('SMTP_AUTH',true); //if your SMTP require authentification, set this to 'true'
   define('SMTP_USERNAME', 'xxxxx');
   define('SMTP_PASSWORD','xxxx');
   define('SMTP_SECURE',false); //set this to 'true' if your server is using secure SMTP (TLS/SSL)

   /

   What am I missing?

   Sorry to be a problem, but on some of these forms, I reallly need the Email notice.

   Thanks for your help both in the past, and now,
   Jim

   Posted 13 years ago #
6. 

   yuniar

   Hi James,

   Your settings seems correct.
   I'm not sure why you still not receiving the email.

   Is it possible for me to have temporary FTP login to your machform folder?
   I'll check it directly.

   You can send the login details to: customer.service [at] appnitro.com

   ---

   MachForm Founder

   Posted 13 years ago #

7. jamesmccarthy
   Member

   Sent details Tuesday 05/24/11 2:38 PM Tucson time.

   Posted 13 years ago #

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