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Server Error 500


  1. obronie
    Member

    Hello, I receive the error on my website where I just tried to installed machform. I followed your installation documentation but when getting to the running script part I get a Server Error. Upon looking at the error log file, this line is there:
    PHP Fatal error: Class 'PDO' not found in /home/keys2/public_html/machform/installer.php on line 30

    Where did I go wrong?

    I uploaded the Machform Zip Folder first, extract and changed the config.php file within cpanel. This is not according to the documentation, but should not be an issue?

    Posted 8 years ago #
  2. AMurray
    Pro Member

    PHP Fatal error: Class 'PDO' not found in /home/keys2/public_html/machform/installer.php on line 30

    Have you enabled the PDO PHP extension; this is something your host might have to do if you don't have the means to turn on or off certain PHP extensions/features. It's technical but here's the PHP documentation for PDO (acronym : PHP Data Objects).
    http://php.net/manual/en/intro.pdo.php

    This is not strictly and directly a Machform issue.

    I expect Appnitro could check this for you (contact them directly below), otherwise it is best to contact your hosting service's Helpdesk.
    http://www.appnitro.com/contact

    If you didn't follow exactly the install instruction (such as excluding the /data, /hooks folders and the configuration.php file) then you might have issues but it wouldn't cause this problem you describe.

    Posted 8 years ago #
  3. obronie
    Member

    Thanks for a detail reply AMurray - can see why their is a Pro below your name! I will contact Appnitro first. I have Machforms on other domain on the same hosting account.

    Posted 8 years ago #

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