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reply email formatting


  1. skydog
    Member

    We are attempting to get some format issues worked out. I have our form set up to where when a user submits a form all that we need to do on our end is just hit reply, type out a message and it will go to the appropriate user yet the form they filled out is aligned in rows below our reply message - running left to right rather than appearing as it did when it came in. If there is a good resolution to this that would be great

    Thanks

    Posted 16 years ago #
  2. skydog
    Member

    FYI - we are using Squirrel webmail with HTML enabled on this account if that helps any

    Posted 16 years ago #
  3. skydog
    Member

    OK - last bit of info to offer on this one

    Here is an example of the output

    Email customername@aol.com Type Printed Text Color White
    > Options Standard Number of Colors Select Product Color(s) Navy
    > Blue, Black, and Charcoal Quantity 100 Text On Product First Name

    Would love for this to run identical as to what is initially seen in our Inbox - one column with each row dedicated to a field that is filled in.

    Posted 16 years ago #
  4. BFG9000
    Member

    Any possibility you could use Outlook instead of Squirrel Mail?

    Posted 16 years ago #
  5. skydog
    Member

    if it were up to me - no doubt. it was a decision made by those higher than I. not a huge fan at all of webmail clients like this...oh well..

    Posted 16 years ago #
  6. yuniar

    skydog, sorry I don't really understand the question.

    So you would like to have the rows converted to columns?

    A screenshot or mockup would help.


    MachForm Founder

    Posted 16 years ago #
  7. rebelbwb
    Member

    I did a copy/paste in one of my above messages

    Here is an example of the output or what is shown in the Reply To message underneath where we are replying to the customer. Just would like for it to run in a column rather than in rows

    Email customername@aol.com Type Printed Text Color White
    > Options Standard Number of Colors Select Product Color(s) Navy
    > Blue, Black, and Charcoal Quantity 100 Text On Product First Name

    Would like for this to be as follows:
    Email: customername@example.com
    Type: Printed
    Color: White, Blue, Black and Charcoal
    Quantity: 100
    Text On Product: Blah, Blah, Blah

    Does this make sense?

    Posted 16 years ago #
  8. yuniar

    Hmm.. I think the current email already has that format.
    Field name on the left and answers on the right. Each on different row.

    Anything I missed?
    Perhaps posting a screenshot would help.

    Or you can mail me the screenshot directly.


    MachForm Founder

    Posted 16 years ago #

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