MachForm Community Forums » MachForm 4

1. madrussian
   Member

   I have Stripe setup on my form. Once the form is completed it goes to a payment page. Since updating to 4.2, the payment page won't load. If someone completes the form the payment page just keeps loading with nothing showing on the screen. Ultimately one of two things happens; either a blank screen or the user gets a time out error in their browser window. On the admin side it shows the form as complete and the users completed form is shown, but no payment made.

   I've checked and rechecked. My Stripe settings are correct, my logic is correct. I don't know what would cause this. Any ideas?

   Posted 9 years ago #
2. 

   yuniar

   Can you contact us directly and let us know the URL of your form please? We'll check it.
   Most of the time, this is caching issue or corrupted files issue.

   http://www.appnitro.com/contact

   ---

   MachForm Founder

   Posted 9 years ago #

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