MachForm Community Forums » MachForm 2

1. seocc
   Member

   I have searched the forums and found little info on the subject. What could be wrong if I am not receiving emails when the forms are filled out? I have installed Machform successfully on 3 domains so far and it worked fine on the 1st domain. On the second 2 domains, the emails have not been sending. I am not sure what the problems is. Is it a machform issue or a server issue (my guess is server)? If it is server related, what might I need to do to fix it?

   Thank you

   Posted 14 years ago #
2. 

   yuniar

   Some server requires you to use SMTP to be able sending email.
   Please contact your hosting tech support and ask them regarding your SMTP info.

   If they do require this, then simply put your SMTP info into your config.php file.

   ---

   MachForm Founder

   Posted 14 years ago #

3. seocc
   Member

   yuniar... I contacted my host and I am 100% sure I am using the correct SMTP settings. However, the emails still will not send. The error I get is as follows:

   "Error sending email: Language string failed to load: recipients_failedxxxxx@myemail.com"

   What is going on :-/

   Posted 14 years ago #
4. 

   yuniar

   Hmm... is it possible for me to have FTP login to your machform folder?
   I'll check it directly.

   Please send the info to: customer.service [at] appnitro.com

   ---

   MachForm Founder

   Posted 14 years ago #

5. seocc
   Member

   FTP info sent for machform folder... Thank you!

   Posted 14 years ago #

6. seocc
   Member

   Yuniar,

   Did you receive the credentials? Where will you update me on what you find (here or email)?

   Thanks

   Posted 14 years ago #
7. 

   yuniar

   Sorry for the delay!
   I've replied to your email. Let's continue there.

   ---

   MachForm Founder

   Posted 14 years ago #

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