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Level of support from MachForm?


  1. brianbarnes
    Member

    I am posting after purchasing Machform a month or so ago...

    Yuniar and I are on a first name basis.

    I was impressed with the forms and how easy they were to create. My level of experience with code is very minimal. Not only was the form program installed for me, but when I ran into customizing issues (like hosting on secure page, autoresponder etc) I found the code on the forums or emailed with a fast response. The level of support I received makes me feel guilty that I only paid $39.00 for MachForm. It's easily worth $139 or more for a license.

    Yuniar - send me a Paypal link and I'll gladly pay the difference.

    I'm sure I'm not the only one who's been impressed....anyone else happy with the level of support??

    Debbie

    Posted 16 years ago #
  2. yuniar

    Oh wow, Debbie, Thank you for your compliment!
    I really appreciate it.

    I'm glad I could help you a bit and definitely no need to feel guilty for anything, the support is part of MachForm :-)

    Thanks for choosing MachForm!


    MachForm Founder

    Posted 16 years ago #
  3. hanetworks
    Member

    i'm pretty surprise that yuniar always reply at forum fast.

    Posted 16 years ago #
  4. forestis
    Member

    I've purchased MachForm a week ago or so and from second 1, Yuniar has been incredibly fast to answer my emails, always precise and to the point, professional I am amazed.. Let's work together! ;)

    Posted 16 years ago #
  5. mpivon
    Member

    Totally! I don't think Yuniar actually sleeps or eats. He has ALWAYS responded with fast and absolutely relevant solutions to my challenges. The software is exceptional, and it has met every possible requirement, and then some. Very easy to install, use and extract data. If you don't see something, just ask -- and chances you'll get what you need 99% of the time. I can't emphasize enough how easy this thing is and how well-thought out the functionality is. I have literally found about a dozen new ways to use the app in various projects - guaranteed you will, too!

    Posted 16 years ago #
  6. yuniar

    oh.. thanks everybody! I don't know what to say.


    MachForm Founder

    Posted 16 years ago #
  7. sloganmedia
    Member

    Really yuniar, you support are unique, fast and excellent!
    and yes, i think you can up the price a little more, congratulations!

    Posted 16 years ago #
  8. tabonec
    Member

    I'd have to agree with everyone here. I've never purchased an application that comes anything close to the level of individual support for this product.

    Thanks again yuniar.

    Posted 16 years ago #
  9. nbngroup
    Member

    Yes - we agree yuniar has been very helpful with our questions the past 4 months.

    Posted 16 years ago #

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