MachForm Community Forums » MachForm 2

1. swamyg1
   Member

   I'm getting reports from customers that they are receiving a server error message when trying to submit a particular form on our site. There error people are getting is as follows:

   Internal Server Error

   The server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

   I am not getting the error message when I test, I'm getting a successful submission message. I have installed the latest update and it has not resolved the problem... Please help me.

   Posted 13 years ago #
2. 

   redityo

   This most likely a permission problem, try to check your machform folder and files permissions, make sure it set as 755, except for "data" folder you can leave it as 777.

   However, if the problem still persist. Is it possible to post the form url in here ? otherwise you can sent details information to :

   customer.service[at]appnitro.com

   we will check it.

   ---

   MachForm Support

   Posted 13 years ago #

3. swamyg1
   Member

   Thanks for the info, I'll redo the permissions and report back if the problem persists.

   Posted 13 years ago #

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