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Internal Captcha Not Working Correctly


  1. cybermatic
    Member

    I've been using MachForm for a while now but I've just recently reverted back to using the internal captcha rather then reCAPTCHA.

    There is an issue with it though.

    When I type in the letters and submit the form it tells me that the letters in the image don't match - I can assure you they do!!

    I've tried it many times, both lower and upper case to no resolve.

    Posted 15 years ago #
  2. redityo

    Hi,

    What embed code did you use ? could you try to use "standard embed code" first and let me know how it goes.


    MachForm Support

    Posted 15 years ago #
  3. cybermatic
    Member

    The embed code was the issue.

    I have the current website hosted at, for example, http://website.com.au.

    I have the "in development version" of the website hosted on another server which I'm referring to by IP address, for example, http://123.123.123.123/~website/

    The embed code "base_path" was pointing to http://website.com.au instead of 123.123.123.123.

    All fixed now - you put me on the right track.

    Thanks a lot. :)

    Posted 15 years ago #
  4. cybermatic
    Member

    Ok, maybe not!

    I've just completed the move of my site to a new server and I'm still having the issue. I type in the letters in the CAPTCHA image exactly as they appear and it keeps returning the error. :(

    Posted 15 years ago #
  5. yuniar

    Hi,

    Can you let us know the URL to the page? So we can test it.

    If you don't want to post it here, please send to email:
    customer.service [at] appnitro.com


    MachForm Founder

    Posted 15 years ago #

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