MachForm Community Forums » MachForm 2

1. ctyankee
   Member

   I am hosting on Bluehost and when I get emails form the forms (both to me and to the person filling out the form) the 'from' address is: sqlusername@box###.bluehost.com

   I've changed my config file settings to be the email and SMTP info needed, but it seems to send via the server sendmail. What am I missing?

   Posted 15 years ago #
2. 

   redityo

   Have you set this value to "true"

   define('USE_SMTP',true); //set this to 'true' to use SMTP

   ---

   MachForm Support

   Posted 15 years ago #

3. ctyankee
   Member

   yes, I did.

   Posted 15 years ago #
4. 

   redityo

   Umm... It should already use "SMTP" to send the mail. Actually you can change the "mail from" information by editing "config.php" file. Try to change these lines :

   /** Default notification email settings **/
   define('NOTIFICATION_MAIL_FROM',''); //default is 'no-reply@yourdomain.com'
   define('NOTIFICATION_MAIL_FROM_NAME',''); //default is 'MachForm'
   define('NOTIFICATION_MAIL_SUBJECT',''); //default is '{form_name} [#{entry_no}]'

   ---

   MachForm Support

   Posted 15 years ago #

5. ctyankee
   Member

   I've made all those changes and now it sort of works (last time I edited the config file in an old folder that was on my test page...oops).

   Now I get errors when it tries to connect to the server: If I use port 25 it says 'connection refused'. If I use port 26 (like in my mail program) I get 'timed out' errors. Seems like the server here has some setup issues that don't like Mach form?

   Posted 15 years ago #

6. ctyankee
   Member

   i just tried using an email account from the same host (different account) and it works fine. The site is hosted on Bluehost. If I set the email to a bluehost email account it works. If it is a non bluehost it gives me the errors.

   Posted 15 years ago #
7. 

   yuniar

   Hmm.. that's weird. We have many users using BlueHost and usually it worked just fine there.

   Can I test your MachForm so I can see it? Also, please send us your config.php file so we can check for any possible errors.

   Please mail to: customer.service [at] appnitro.com

   ---

   MachForm Founder

   Posted 15 years ago #

8. dljohn248
   Member

   I am experiencing the same problem with the emails coming in at sqlusername@box###.bh.com. I've made all the configuration changes in the config.php file and still receive the emails with the server email address. I will send a link to a generic form that I have up via email

   Posted 12 years ago #

9. Steve1951
   Member

   When using bluehost and many other shared servers the From address must exist as a mailbox or an email alias (forwarder) or you will see the problem you are experiencing. For example, if the from address is no-reply@yourdomain.com then no-reply@yourdomain.com must exist on your server.

   Posted 12 years ago #

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