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Export to XLS doesn't work


  1. rwilki61
    Member

    The export features to CSV and TDF work fine but XLS brings up a blank screen and there is no download. It's an important feature. Is there a fix for this?

    Thanks,
    Bob

    Posted 9 years ago #
  2. Saghalie
    Pro Member

    What version are you using? Plus, I've never heard of TDF so I'm not sure what you're talking about there. Anyway, if your XLS export is not working then you might have edited something out of one of the files from the distribution. If not, then you might want to put in a support ticket.

    Regards,

    Saghalie
    http://www.kcmhosting.com

    Posted 9 years ago #
  3. rwilki61
    Member

    Thanks Saghalie. The only thing I edited was commenting out the extra credit card logos that my customer doesn't accept because I couldn't figure out how to remove them otherwise. What I meant by TDF was tab-delimited-file.

    Thanks,
    Bob

    Posted 9 years ago #
  4. Saghalie
    Pro Member

    Did you put in a support ticket? If you haven't made any critical changes to your code for the export features, you should replace the php file you made changes to with the original distribution file. That will get your export back. If you don't want to do that then either submit the ticket if you haven't already or tell us where you made your changes and in what file you made changes and what changes you made so we can get an idea as to what happened.

    I could be as simple as not having a } in the right place or a . in the right place.

    Regards,

    Saghalie
    http://www.kcmhosting.com

    Posted 9 years ago #

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