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MachForm Community Forums » MachForm 3

Emails not coming through


  1. webgineering
    Member

    Hi there

    We have used Machforms tons of times and are having problems.

    We have set up a form using the builder and placed the form on our test website http://79.170.44.127/ref-papermoon.co.uk/what-we-do/contact-us/ no problem.

    I have set the 'Send Notification Emails to My Inbox' to my email address for testing purposes, but nothing comes through - I have checked my spam folder also.

    I really can't understand what is afoot here, so I was wondering if you could have a think on possibilities why this would not work?

    Thanks for your support in advance :)

    Posted 11 years ago #
  2. redityo

    Hi,

    Try to set "From mail" address with a valid email on your mail account.
    By default it would set as "no-reply@yourdomain.com".

    To do this, select the form and go to emails tab, then expand the option, you will see "From email" address there.
    Then select "custom email address" and put a valid mail address to there


    MachForm Support

    Posted 11 years ago #

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