MachForm Community Forums » MachForm 3

1. webgineering
   Member

   Once we fill in the forms and click submit, I am not receiving an email.

   I have checked my spam folder also.

   Why is this?

   Posted 12 years ago #
2. 

   yuniar

   Some hosting companies require you to use SMTP server to send email. Try to configure your MachForm to use SMTP server.
   You can go to the Settings page and put your SMTP server detail there.

   You might want to contact your hosting tech support if you aren't sure regarding the SMTP server details.

   ---

   MachForm Founder

   Posted 12 years ago #

3. chinuba
   Member

   I am having same problems. Sometimes, the email comes through. Sometimes, it does not come through. The email is not blocked by ISP and when I want to use my own SMTP, i get this error when the clients submit:

   Warning: stream_socket_client() [function.stream-socket-client]: unable to connect to (removed my mail server addy) (Connection refused) in /home/content/07/9902407/html/machform/lib/swift-mailer/classes/Swift/Transport/StreamBuffer.php on line 271

   Fatal error: Uncaught exception 'Swift_TransportException' with message 'Connection could not be established with host (I removed my mail server)[Connection refused #111]' in /home/content/07/9902407/html/machform/lib/swift-mailer/classes/Swift/Transport/StreamBuffer.php:273 Stack trace: #0 /home/content/07/9902407/html/machform/lib/swift-mailer/classes/Swift/Transport/StreamBuffer.php(66): Swift_Transport_StreamBuffer->_establishSocketConnection() #1 /home/content/07/9902407/html/machform/lib/swift-mailer/classes/Swift/Transport/AbstractSmtpTransport.php(116): Swift_Transport_StreamBuffer->initialize(Array) #2 /home/content/07/9902407/html/machform/lib/swift-mailer/classes/Swift/Mailer.php(79): Swift_Transport_AbstractSmtpTransport->start() #3 /home/content/07/9902407/html/machform/includes/helper-functions.php(759): Swift_Mailer->send(Object(Swift_Message)) #4 /home/content/07/9902407/html/machform/includes/post-functions.php(2192): mf_send_notification(Object(PDO), 13734, 587, 'a083@cashstore....', Array) #5 /home/content/07 in /home/content/07/9902407/html/machform/lib/swift-mailer/classes/Swift/Transport/StreamBuffer.php on line 273

   Posted 12 years ago #
4. 

   yuniar

   chinuba -- the actual error message is "Connection refused". This mean your website server wasn't able to connect to the SMTP server. Either the SMTP server was having some temporary downtime or your website server is being blocked by the SMTP server.

   I suggest to contact your hosting tech support and let them know, since this is server issue.

   ---

   MachForm Founder

   Posted 12 years ago #

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