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email suddenly stop working


  1. vrenda
    Member

    We have had our company machform working with no issues for about 2 1/2 year. We had a power outage from a storm and when the server came back up we are not receiving emails.

    The server log is as followed (domain has been changed)

    From MAILER-DAEMON Tue Feb 8 14:09:14 2011
    Return-Path: <MAILER-DAEMON>
    Received: from localhost (localhost)
    by ;; connection timed out; no servers could be reached (8.13.8/8.13.8/Debian-3) id p18J9E3c006449;
    Tue, 8 Feb 2011 14:09:14 -0500
    Date: Tue, 8 Feb 2011 14:09:14 -0500
    From: Mail Delivery Subsystem <MAILER-DAEMON>
    Message-Id: <201102081909.p18J9E3c006449@;; connection timed out; no servers could be reached>
    To: <www-data@wiki.XXXXX.com>
    MIME-Version: 1.0
    Content-Type: multipart/report; report-type=delivery-status;
    boundary="p18J9E3c006449.1297192154/;; connection timed out; no servers could be reached"
    Subject: Returned mail: see transcript for details
    Auto-Submitted: auto-generated (failure)

    This is a MIME-encapsulated message

    --p18J9E3c006449.1297192154/;; connection timed out; no servers could be reached

    The original message was received at Tue, 8 Feb 2011 14:09:14 -0500
    from localhost [127.0.0.1]

    ----- The following addresses had permanent fatal errors -----
    <khoffman@XXXXXX.com>
    (reason: 501 5.5.2 <???connection?timed?out??no?servers?could?be?reached>: Helo command rejected: Invalid name)

    ----- Transcript of session follows -----
    ... while talking to mailserver.XXXXXX.com.:
    >>> RCPT To:<khoffman@XXXX.com>
    <<< 501 5.5.2 <???connection?timed?out??no?servers?could?be?reached>: Helo command rejected: Invalid name
    554 5.0.0 Service unavailable

    Posted 13 years ago #
  2. yuniar

    That seems to be a problem with the SMTP server. Either the SMTP server is down or your website server is unable to connect to the SMTP server.

    I suggest to contact your network admin to check this further.


    MachForm Founder

    Posted 13 years ago #

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