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email suddenly stop working
Started 13 years ago by vrenda | 2 posts |
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We have had our company machform working with no issues for about 2 1/2 year. We had a power outage from a storm and when the server came back up we are not receiving emails.
The server log is as followed (domain has been changed)
From MAILER-DAEMON Tue Feb 8 14:09:14 2011
Return-Path: <MAILER-DAEMON>
Received: from localhost (localhost)
by ;; connection timed out; no servers could be reached (8.13.8/8.13.8/Debian-3) id p18J9E3c006449;
Tue, 8 Feb 2011 14:09:14 -0500
Date: Tue, 8 Feb 2011 14:09:14 -0500
From: Mail Delivery Subsystem <MAILER-DAEMON>
Message-Id: <201102081909.p18J9E3c006449@;; connection timed out; no servers could be reached>
To: <www-data@wiki.XXXXX.com>
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="p18J9E3c006449.1297192154/;; connection timed out; no servers could be reached"
Subject: Returned mail: see transcript for details
Auto-Submitted: auto-generated (failure)This is a MIME-encapsulated message
--p18J9E3c006449.1297192154/;; connection timed out; no servers could be reached
The original message was received at Tue, 8 Feb 2011 14:09:14 -0500
from localhost [127.0.0.1]----- The following addresses had permanent fatal errors -----
<khoffman@XXXXXX.com>
(reason: 501 5.5.2 <???connection?timed?out??no?servers?could?be?reached>: Helo command rejected: Invalid name)----- Transcript of session follows -----
... while talking to mailserver.XXXXXX.com.:
>>> RCPT To:<khoffman@XXXX.com>
<<< 501 5.5.2 <???connection?timed?out??no?servers?could?be?reached>: Helo command rejected: Invalid name
554 5.0.0 Service unavailablePosted 13 years ago # -
That seems to be a problem with the SMTP server. Either the SMTP server is down or your website server is unable to connect to the SMTP server.
I suggest to contact your network admin to check this further.
MachForm Founder
Posted 13 years ago #
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