MachForm Community Forums » MachForm 4

1. LJ
   Member

   Hey,

   Does anyone know if something has happened to the team here at Appnitro or MachForm? I have submitted several emails and site form submissions over the past 7 days in addition to contacting Yuniar on his personal email, but have had no reply...

   Can anyone shed any light on the situation?

   Posted 9 years ago #

2. AMurray
   Pro Member

   You mean the support email - customer.service@appnitro.com or http://www.appnitro.com/contact?

   These are the best methods to contact support.

   What problems were you having; if you post them maybe someone can provide assistance.

   Strange though, usually the response time is 24 hours (allow for time differences - their support is business hours Mon to Fri 9am to 5pm GMT +7:00

   Posted 9 years ago #

3. LJ
   Member

   Hey AMurray,

   Yeah usually the support is amazing, always within a day. I love Appnitro. But it has been 7 days. I have emailed both via above email and contact form. I finally found Yunair's personal email and mobile and he has touched base with me but he is out at the moment and no reply since. Odd for such a long reply. has anyone else had a reply from support (Andar or anyone) in the last 7 days or am I the only one? I checked SPAM and also the web form follow up ticket and nothing. very odd. I hope they are ok.

   Posted 9 years ago #

4. LJ
   Member

   Yunair has since been in contact. Thanks :)

   Posted 9 years ago #

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