MachForm Community Forums » MachForm 2

1. garyhughes
   Member

   I have a form on my site that is running fantastically. Very much happy with MachForm; it's good to have something that can be customised so easily - both through the web interface and through the code.

   I've hit a small problem with notification emails. In the Emails section of the form settings in the web interface I have the 'From Email address' under the 'You' section set to 'Email' so that when my email notification comes through it appears to have come from the person filling out the form. This means all I have to do is hit the reply button and I can fire off a message to the person with their form data quoted below my mail for context. Funky stuff.

   The problem is that for some email addresses (Hotmail, Yahoo and AOL noted so far) I don't get the email notification. The form data shows through MachForm's Entries screen on the web interface but I never receive an email.

   Looking into this online I see that this may be some anti-spam feature of some email providers. Technically the email is spoofed and some providers just don't like that.

   I couldn't find anything about this after searching the forum though. Is it a known issue? Is there a work-around? Am I just doing something wrong?

   I'm not sure if adding the email address supplied on the form as the 'reply-to address' instead of the 'from address' would get around this. I did have a play with the code but didn't have any luck.

   This isn't a major issue. I'm fine with having my notifications from from webform@mydomain.com or similar and just changing the email address when replying. I'm just posting in case someone knows of a way around this.

   Posted 13 years ago #
2. 

   yuniar

   Hi Gary,

   Some hosting companies indeed blocked some "from address" to prevent spam being sent from their servers.

   There is no workaround to force the "from address". However, it is possible to add "reply-to" header into the mail being sent by your form.

   So, you will still receive notifications from your form using the address "webform@mydomain.com" or similar, but when you hit the reply button, the destination email address will be replaced with your client address (the one from Hotmail, Yahoo, etc).

   We have the modifications for this. You can contact us directly via email and we'll send you the file.
   Please mail to: customer.service [at] appnitro.com

   ---

   MachForm Founder

   Posted 13 years ago #

3. garyhughes
   Member

   The modifications sound like exactly what I'm after. I've just sent an email now.

   Thank you muchly!

   Posted 13 years ago #

4. jacorley
   Member

   Yuniar,

   I also need to add a reply-to header for one form. Please advise.

   Thanks,
   Jeff

   Posted 12 years ago #

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