MachForm Community Forums » MachForm 2

1. antoniosemedo
   Member

   Hi,

   I have a problem with portuguese accentuated chars in the form subject.
   In the form title i have "MARATONA BTT - MORTÁGUA 08" and in the mail subject, I get "MARATONA BTT - MORTÃ GUA 08 [#2]".

   I have followed the instructions in the topic accentuated-char-dropped-in-mail-subject?replies=5#post-258, but i get the same error!

   Thanks in advance,

   António Semedo

   Posted 16 years ago #
2. 

   yuniar

   Hmm.. can you send me your includes/helper-functions.php file please?

   Mail to: customer.service [at] appnitro.com

   ---

   MachForm Founder

   Posted 16 years ago #

3. antoniosemedo
   Member

   Hi Yunar,

   The problem with the email subject accentuated chars is fixed.
   Thanks one more time for your help and congratulations for this wonderful script and
   your amazing suport.

   There's still one more accentuated chars related problem with the excel and csv exported files.
   When i open the files in excel all the accentuated chars are showed incorrectly.

   Keep the good working.
   Best regards,

   Semedo

   Posted 16 years ago #
4. 

   yuniar

   António,

   I've just updated your export_entries.php file.

   Somehow, on your server all the data is already encoded in utf-8 encoding, so I need to fix them using few utf8_decode() functions.

   Try export again, it should be okay now.

   edit: it seem your PHP doesn't have iconv extension enabled, this might be the case

   ---

   MachForm Founder

   Posted 16 years ago #

5. antoniosemedo
   Member

   Ok its fixed!

   Thanks on more time.

   Semedo

   Posted 16 years ago #

6. antoniosemedo
   Member

   Hi Yunar,

   I have one more problem with an accentuated multiple choice field (admin only) that appears incorrectly when exported to excel and a checkbox field (with a single item) that doesn't appear at all in excel.

   I applied your fix to the admin fields in topic http://www.appnitro.com/forums/topic/admin-only-fields?replies=5#post-199 but i think it wasn't related to this problems.

   Thanks in advance,

   António Semedo

   Posted 16 years ago #
7. 

   yuniar

   António,

   I've just updated your export_entries.php file again.
   Try export again please.

   ---

   MachForm Founder

   Posted 16 years ago #

8. joaoamado
   Member

   Hi Yunar, I'm facing the same problem with the content. The auto-responded email to the originator comes ok, but the e-mail sent from the form comes with corrupted characters... Tkx

   Posted 16 years ago #
9. 

   yuniar

   joaomado --

   Can I login to your MachForm to test?
   Even better if I could login to your FTP.

   Please send me the details by opening support ticket here:
   http://www.appnitro.com/support/index.php?pg=request

   ---

   MachForm Founder

   Posted 16 years ago #

10. joaoamado
    Member

    Hi Yuniar, I've already opened a support request with the data you requested. Any news?

    Posted 16 years ago #
11. 

    yuniar

    Sorry for the weekend delay. I've just replied to your ticket.

    ---

    MachForm Founder

    Posted 16 years ago #

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